Fresh Start is categorized as a personal services establishment and is continuously operating. There are no COVID related restrictions or mandates we are currently operating under. We accept all guests (vaccinated/unvaccinated). However, we continue following “Immune Boosting Protocol,” for all new arrivals.
Masks: Masks are not required and are optional.
Possible Exposure: What if I/another guest or Fresh Start member diagnosed with COVID during my stay?
BC Health no longer requires for an entire group to quarantine, in the event of an exposure. Person that is diagnosed, is requested to voluntarily self-isolate, until he/she feels better. We’ll provide to a group self-test kits. If a guest is guest is not able to participate, he/she will be able under “Rescheduling policy.”
IMPORTANT: If you are coming from USA or other countries, be sure to Travel Health Insurance, in the event you need to be hospitalized.
We understand that the full post-COVID recovery may take us, as a country, much longer. We have put a number of procedures and processes in place and have helped many guests to safely improve their health while we were under restrictions. We adjust, as new measures are introduced.
Ocean Resort facilities and property, from which we operate, are very spacious, private and located out of town. Health Centre, where program activities take place, is mainly reserved for use by Fresh Start guests for the duration of the program. In low season the hotel is used exclusively by our guests.
Facilities have mostly laminate floors in guest rooms and Health Centre, as well as natural and uncluttered design, easy to keep clean.
Individual Items: We offer a lot of individualized services and items, such as plated meals, labelled tea & water bottles, individually wrapped cutlery and tea bags.
Group sizes are at least 2 times smaller than our building normal capacity. We normally limit group to 16-20 participants.
Upon arrival all guests follow immune boosting protocols.
We have been networking with multiple practitioners, to be able to substitute our permanent team in case of sickness (no an easy task). Additionally, we’ve been cross-training and hired additional kitchen staff, added more support staff hours, and upgraded kitchen and cleaning equipment. These measures were undertaken in order to allow employees work at a moderate pace with increased sanitization and attention to detail required.
Rescheduling: in the event of being tested positive or an unlikely lock-down:
All registered guests will be able to reschedule their program within 2 years, for the next available date, free of charge. Ocean Resort also offers flexible rescheduling terms, in the event of rescheduling.
If the lockdown happened in the middle of a program, you will have a credit equal to the number of unstayed days/ unused services.
We are taking it a step further, beyond the advanced prevention measures. We believe that the most effective way to prevent disease is strengthening your immune system. We want to be proactive in ensuring your immune and respiratory systems are stronger and healthier, and have added to your program immune boosting protocols.
Fresh Start Program is all based on anti-viral defense principles. The program addresses most essential prerequisites of healthy immune system: our digestion, sleep issues, improving function of the lymphatic system and cleansing of our largest protective organ – skin. These are some of the methods we use to assist in boosting your immune system and your overall health:
Summary: Because of the deep foundation in nutrition and detoxification, Fresh Start program supports your immune health in-depth. You will re-nourish your cells, get adequate rest, and exposure to the fresh ocean air, so healing for your lungs, as well as for your nervous and hormonal systems. And additionally it addresses emotional aspects of health. Our approach is to take it beyond prevention – to the root cause of weak health.
Final Word: We want to ensure that everyone is safe and well. There may be some minor inconveniences and for those we apologize in advance. Our goal is to protect our guests and staff alike. Please follow hygiene guidelines/signage, stay positive and have fun, while staying with us.